hrlegal helpdesk is a dedicated telephone, fax and email advice and guidance service from Quantrills. It gives direct access to a qualified and experienced solicitor who will give you best practice advice and support on how to handle all day-to-day employment issues, including disciplinary and grievance cases, poor employee performance and sickness absence.
Our hrlegal helpdesk option allows employers to obtain timely and expert advice when the need arises. It gives them the knowledge, confidence and reassurance to deal fairly and successfully with any staff problem.
The service we provide is more than just a telephone legal helpline. We help to put our advice into practice and look after your organisation's best interests.
Our telephone advice can be confirmed by letter, email or fax. We draft all case letters and documents or we can review your own drafts. We provide check lists and guidance notes for you and your managers to follow.
Key features and benefits
- Advice from qualified and experienced solicitors
- Consistent, reliable and realistic advice
- Bespoke letters / emails
- Managers' check lists and guidance notes
- No call centre operatives
- No stock answers!
- No scripted advice
- 24/7 emergency access available
Day-to-day support with:
- Misconduct cases
- Poor work performance
- Sickness and unauthorised absence
- Grievances
- Maternity
- TUPE
- Recruitment
- Working time
- Redundancies
- Terms and conditions of employment
- Health and Safety risk assessments
- Resignations
- Whistle blowing
- Data Protection