Introduction
Quantrills Solicitors (‘we’) are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulations 2018 and our professional duty as solicitors relating to confidentiality.
This policy (together with our Terms of Use and any other documents referred in it) sets out the basis on which any personal information or data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Data Controller
Quantrills Solicitors is the controller and responsible for your personal data (collectively referred to as ‘Quantrills’, ‘we’, ‘us’ or ‘our’ in this privacy policy).
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact our Principal Solicitor, Simon Quantrill, in the following ways:
By email to [email protected]
or by post to:
Quantrills Solicitors
Brackenwood
Hyams Lane
Holbrook
Ipswich
IP9 2QF
Telephone number: 01473 688100
How we may use your personal data
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information about our legal services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To provide you with the legal services you have requested from us and related purposes such as updating and enhancing client records, analysis to help us manage our practice, statutory returns and all other legal and regulatory compliance.
Our use of all personal data is subject to your instructions, data protection law and our duty, as solicitors, in relation to confidentiality.
The data we may collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes home and business addresses, email addresses and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of services and products you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website, services and products.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
If you use one of our online instructions forms to instruct us to provide employment law advice or representation services, we may collect Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We may also collect any information about your criminal convictions and offences.
IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
Disclosure of your information
We may disclose your personal information to third parties:
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Quantrills Solicitors, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- If Quantrills Solicitors is acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets.
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected].
Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (see www.ico.org.uk)
We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review. Any changes we may make to our privacy policy in the future will be posted on this page.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.