"extremely helpful, understanding and very professional!
Providing you with advice worth having – for you and us it’s personal
Clients benefit from our accurate, frank and decisive advice about how best to resolve their employment law related issue or problem. Our expertise covers all employment law areas. Our work for employee clients concentrates on dealing with cases that are difficult, complicated or high value either in terms of the money involved or the career harm that may be caused.
Advising you about the relevant employment law is only one part of how we can help you. Invariably the most important part of our work is our guidance and help on how best to tackle your problem or issue. It’s our skills and experience that can really make the difference so that you get your desired resolution more quickly.
Advice from experts who care
We understand the uncertainty, anxiety and worry that a work related problem can cause. This is why you need to be sure that the advice and guidance you receive is absolutely reliable. At Quantrills, our advice is given only by qualified and experienced employment law solicitors who all share the common goal of providing you with a truly personal service and advice that you can trust.
You will find our solicitors are friendly and good at putting clients at ease. Making sure our advice is worth having is also one of our main aims. This approach helps you to make informed decisions and achieve your desired outcomes more quickly, with less stress and anxiety.
Our Client Care Service Standards
We understand that for most employee clients having to deal with a work related problem is often a worrying and stressful event. In the worst cases it can also be a career or life changing experience. Additionally it can be costly in terms of both time and legal fees. This is why we place so much emphasis on client care to help reduce your worries, stress and uncertainties.
So everything we do is geared towards providing employee clients with the highest quality legal advice and a reassuring speed of response at an agreed cost and in the most suitable way.
For us looking after our clients includes speaking with you when you phone, replying to your emails and letters promptly and keeping you regularly informed of progress and developments.
Our Client Care Service Standards promise what you can expect from us if you ask for our help.
We aim to ensure that using Quantrills helps you achieve your objectives and proves an outstanding and reassuring experience for you.
Use our skills and experience to get the right outcome
We Listen
Our employment law solicitors are good listeners – before we have our say we usually want to know what you have to say first!
Your best strategy
Working out your best strategy or approach to follow is a key part of what we do, for each stage of any matter.
Clever drafting
We are very good at drafting persuasive emails, letters and documents that say what’s required with just the right words and tone for maximum impact.
Practised negotiators
Our employment solicitors are all practised negotiators who know what to say and when, for best effect.
We don't flap
We keep calm regardless of the problem or provocation so that we avoid emotional or hasty responses, decisions or advice.
Attention to detail
The devil can often be in the detail. We are proud of our attention to detail; being careful that nothing is over looked invariably makes the difference.
Get prepared
Before you call or meet with us it will help us better understand the background facts and your concerns if you:
Find your contract of employment or service agreement
Collect together any other relevant correspondence, emails and documents
Prepare a short chronology or list of key event
Use our online“Instruct us” form to tell us about your problem.
Any questions?
As specialist employment law solicitors we advise employee clients on the widest range of topics and issues including (in no order or priority!):
- Disciplinary proceedings and dismissals
- Capability and other work performance cases
- Senior Executive disputes, including bonus claims
- Employee benefits, including pensions and share option schemes.
- All forms of discrimination, including part-time and flexible working issues
- Employee grievances
- Settlement agreements
- Job offers and new terms and conditions of employment
- Absence from work cases
- Contracts of employment advice
- Changes to contractual terms
- Redundancy dismissals
- TUPE and changes at work following a business reorganisation
- Breach of restrictive covenant claims
- Maternity, paternity and other ‘family friendly’ rights
- Equal pay
- Working Time Regulations
- Health and Safety
- Whistle blowing about a concern at work
- Data Protection disputes
The cost of our legal advice will depend on a number of factors including the amount of time spent on working on your case. Our charges are based on a range of hourly rates. For all clients we will discuss and agree with you cost budgets and where possible fixed-fees for our work. Full details are included in our briefing note How we charge employees for our services.
You can also save money by following our advice in How to keep your legal fees under control.
Yes, we act for employee clients who live and work across the UK and overseas.
We routinely act for clients who never visit our offices here at Wherstead, Ipswich. With today’s internet and telephone connections it is seldom necessary for an employee client to come and see us at our offices, unless they want to. We are, however, always willing and able to meet clients here at our offices. There is ample free car parking in front of our main reception and we offer a decent cup of tea or coffee!
All our advice is given by qualified and experienced employment law solicitors.
All of our employment solicitors are able to deal with most types of problems. Cases are allocated to the most appropriate solicitor who is available at the time, but you are welcome to make contact with the solicitor who you would like to use. You can find out more about our solicitors and support colleagues from Our team.
How to become our client and receive our help and adviceShow
Becoming our client is a straightforward process. However, before choosing Quantrills as your employment law solicitors you and us will want to be completely sure we are the right people to help you achieve your objectives. Having looked at our web site, if you like our approach and would like to discuss how we can help you, getting started is easy.
Step 1
Get in touch
Tell us briefly about your problem and the help you are looking for.
Step 2
We’ll contact you
We’ll follow up with a free no obligation initial telephone call to discuss your case, how we can help and explain our fees. Read more...
Step 3
Invitation to become our client
If we can help you, we’ll invite you to become our client by sending you a Client Care letter confirming the work we’ll do for you, our terms of business, and fees.
Step 4
You instruct us
If you want to go ahead and instruct us, you confirm this by email or letter.
Step 5
We’ll start to act for you
Congratulations! You are now a client of Quantrills and we can start work on your instructions and give you our advice.
At Quantrills we are flexible in how we work with you and how we progress your case...
By Telephone
We welcome calls from our clients. Call us any time between 08.30AM to 5.30PM Monday to Friday to discuss your case. We will do our best to speak with you when you call, or if we can’t, you will get a call back as soon as possible.
01473 688 100
Or request a call backIn Person
If it’s more convenient for you do come and see us. We do an excellent coffee. Whilst many of our clients don’t visit us, our offices are easy to find being just off junction 56 on the A14. Client meetings are by appointment and there is free car parking in front of our reception.
Get DirectionsBy Email
We love emails; they help save time and avoid delays. Our case management system is set up to make the best use of them.
Email usOnline
Our web forms make it easy to give us the information we need from you. Our forms have a clever "save and return" feature so you can complete the form in more than one visit.
View Forms
Search our Employee Knowledge Bank for the information you want
To learn more about a specific employment law right or HR topic it’s easy to search our knowledge bank of employee focused briefing notes, checklists and case reports.
